Give promotions clear tracking
Separate service promotions where you need to compare their results. Keep the campaign name understandable to the person reviewing calls.
For Auto repair shops
Know which promotions bring the right shop inquiries.
Connect repair and maintenance advertising with call requests and appointment follow-up.
- 01SourceBrake-service promotion
- 02ConversationDriver asks about availability
- 03Next stepAppointment callback requested
One inquiry. Its context stays connected.
Built around your day
Start with the way you work.
A caller asking about an oil change is different from one describing an unfamiliar mechanical problem. Keep campaign context with the conversation so your shop can understand which promotions generate the services it wants to book.
Review the request before following up
Read the lead information or available transcript so the service team knows what the driver asked about.
Distinguish inquiries from booked work
Record the next step and update outcomes after contact. A price question and a confirmed appointment should not be treated as the same result.
The question worth asking
Did the promotion create an inquiry your shop could turn into an appointment?
Look at the service requested and the next step recorded by the team. Compare those outcomes with the campaign's call activity.
Bring these details into the review
01Service requested
02Appointment inquiries
03Recorded follow-up outcomes
The tools behind the workflow
Bring the right details together.
Tracking numbers
Find and manage US local and toll-free numbers for the campaigns, clients, and locations you track.
Explore featureLead management & outcomes
Organize people, custom lead details, follow-up stages, and recorded outcomes alongside call activity.
Explore featureCallbacks & appointments
Organize callbacks, follow-up tasks, and appointments around the inquiry that started them.
Explore featureBefore you start
A few useful details.
Fit the setup to your actual campaigns, receiving team, and follow-up process.
Does Lead Source replace a shop scheduling system?
It helps organize callbacks and appointment-related follow-up around leads. Review any separate scheduling or shop-management requirements with your team.
How should auto repair shops judge campaign performance?
Use the source, connection result, and the outcome your team records together. Review real conversations before treating every incoming call as the same kind of opportunity.
Meet your next growth tool
Let’s connect the dots on your calls.
Get an early look at Lead Source, built for the way your business handles calls.