Flexible distribution
Send calls directly to a destination or distribute them using round-robin and weighted routing.
Call routing
Give every call a destination.
Build a call journey that reflects your teams, partners, and campaign requirements.
Built into your workflow
A clearer way to handle call routing.
IVR call flows
Guide callers through menu choices before connecting them to a destination.
Routing visibility
Review the route a call took alongside its recording, duration, and outcome.
Google SearchHome services campaign
SourceDedicated tracking numberCampaign attribution attached
Inbound callThe source stays with the conversation
TrackedInbound callHome services campaign
ReceivedWeighted routingDistribute calls across your buyers
Home Services teamCall answered · 03:42 duration
ConnectedRecording & transcriptReview the conversation in context
Qualification rulesCampaign criteria applied to the call
Source + destination + outcomeA complete view of call performance
ReviewedIllustrative product walkthrough · sample call
How it fits together
From setup to understanding.
- 01
Choose the campaign and tracking number.
- 02
Build the route and destination rules.
- 03
Follow the call through its routing timeline.
A connected platform
See the rest of the journey.
Meet your next growth tool
Let’s connect the dots on your calls.
Get an early look at Lead Source, built for the way your business handles calls.