Match the service area
Use the available location information and configured coverage rules. A buyer should receive calls that fit the service area it agreed to handle.
Geographic targeting & call caps
Match the call to the buyer's real capacity.
Apply location, operating-hour, and capacity requirements before choosing a receiving buyer.
Pay per call · Built for US call workflowsGeographic targeting & call caps
- LocationZIP within coverage
- CapacityDaily limit not reached
- DecisionBuyer eligible for routing
Define coverage
Set the locations and service requirements for the relationship.
Geographic targeting & call caps
- LocationZIP within coverage
- CapacityDaily limit not reached
- DecisionBuyer eligible for routing
Set capacity and hours
Record when calls are accepted and the relevant call limits.
Geographic targeting & call caps
- LocationZIP within coverage
- CapacityDaily limit not reached
- DecisionBuyer eligible for routing
Test the match
Review an eligible example and a call that should fall outside the rules.
Explore the steps above. Sample details show the workflow, not a live account.
Pay per call
What changes in your day.
A buyer may serve the right trade but the wrong ZIP code, or have no room for another call today. Eligibility checks help keep those practical limits in the routing decision.
Respect hours and capacity
Apply the operating schedule and call caps configured for the workflow. A high bid is not useful if the receiving business cannot accept the call.
Review why a buyer was excluded
Inspect the eligibility result when a call does not reach the buyer you expected. Coverage, limits, and funding can each affect the outcome.
From setup to review
Put it to work.
- 01
Define coverage
Set the locations and service requirements for the relationship.
- 02
Set capacity and hours
Record when calls are accepted and the relevant call limits.
- 03
Test the match
Review an eligible example and a call that should fall outside the rules.
A closer look
Useful answers before you start.
Explore the workflow above, then bring your own requirements to an early-access conversation.
Can a buyer be skipped even if it offers a high price?
Yes. Coverage, hours, caps, and other eligibility conditions still matter. Pricing is only one part of deciding where the call can go.
Is a caller's area code always their service location?
No. People can keep phone numbers when they move. Use the location information appropriate to the workflow rather than assuming an area code proves the service address.
Meet your next growth tool
Let’s connect the dots on your calls.
Get an early look at Lead Source, built for the way your business handles calls.