Use the agreed criteria
Apply the commercial rules configured for the campaign, such as duration or repeat-caller conditions. Keep the definition of a qualified call consistent with the offer.
Call qualification & disputes
Make the call decision reviewable.
Apply commercial call rules and review disputed outcomes against the call details and agreed terms.
Pay per call · Built for US call workflowsCall qualification & disputes
- CallDelivered to receiving buyer
- RuleCommercial criteria evaluated
- ReviewEvidence and adjustment history
Set the qualification rules
Connect the campaign's conditions with the commercial terms.
Call qualification & disputes
- CallDelivered to receiving buyer
- RuleCommercial criteria evaluated
- ReviewEvidence and adjustment history
Review the delivered call
Check the result and the underlying call details.
Call qualification & disputes
- CallDelivered to receiving buyer
- RuleCommercial criteria evaluated
- ReviewEvidence and adjustment history
Resolve a challenged outcome
Record the review and any appropriate financial correction.
Explore the steps above. Sample details show the workflow, not a live account.
Pay per call
What changes in your day.
A connected call is not automatically a payable call. Qualification brings the campaign's requirements into the decision, while dispute handling gives your team a way to review a result that has been challenged.
Keep evidence close to the decision
Review the call timeline, available recording, and transcript alongside the result. Use the actual conversation when the reason for qualification is unclear.
Carry corrections into the financial record
A reviewed change can affect what the call earned. Keep adjustments connected to the original transaction so invoices and payouts remain explainable.
From setup to review
Put it to work.
- 01
Set the qualification rules
Connect the campaign's conditions with the commercial terms.
- 02
Review the delivered call
Check the result and the underlying call details.
- 03
Resolve a challenged outcome
Record the review and any appropriate financial correction.
A closer look
Useful answers before you start.
Explore the workflow above, then bring your own requirements to an early-access conversation.
Is a long call automatically a good lead?
No. Duration can be one condition, but the agreed rules and the actual inquiry still matter. Conversation quality and commercial qualification answer different questions.
Can a qualification result affect money already recorded?
A reviewed correction may require an adjustment. Use the financial workflow to keep the correction linked to the call rather than silently changing an unrelated total.
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