Watch for unanswered calls
Identify call-handling issues and inspect the route behind them. Use the signal to check receiving numbers, schedules, and fallback behavior.
Alerts & monitoring
Spot the call problems worth a closer look.
Monitor unanswered calls, low balances, and failed deliveries so your team can investigate.
Reporting & monitoring · Built for US call workflows
Sample activitySignal
Mon
Tue
Wed
Thu
Fri
Unanswered calls
Choose what to monitor
Focus on the call, balance, or delivery conditions relevant to your work.
Sample activityReview
Mon
Tue
Wed
Thu
Fri
Receiving number and hours
Open the underlying record
Review the call timeline or delivery details associated with the alert.
Sample activityAction
Mon
Tue
Wed
Thu
Fri
Test the updated route
Resolve and verify
Make the appropriate correction and check the next result.
Explore the steps above. Sample details show the workflow, not a live account.
Reporting & monitoring
What changes in your day.
A missed call and a failed event delivery are different problems, but both can interrupt a useful workflow. Bring operational signals into view and connect each alert with the records needed to understand it.
Keep balance problems visible
Review low-balance conditions before they become a recurring routing problem. For pay-per-call workflows, funding and credit rules can affect buyer eligibility.
Investigate failed deliveries
See when information did not reach a connected system. Review the delivery and use the available retry workflow after addressing the cause.
From setup to review
Put it to work.
- 01
Choose what to monitor
Focus on the call, balance, or delivery conditions relevant to your work.
- 02
Open the underlying record
Review the call timeline or delivery details associated with the alert.
- 03
Resolve and verify
Make the appropriate correction and check the next result.
A closer look
Useful answers before you start.
Explore the workflow above, then bring your own requirements to an early-access conversation.
Do alerts guarantee an issue will be fixed automatically?
No. An alert makes a condition visible. Your team should investigate the cause and verify the result of any correction.
Will every alert arrive as an email digest?
Do not assume that. The monitoring workflow and an email summary service are different. Review available alert destinations during setup.
Meet your next growth tool
Let’s connect the dots on your calls.
Get an early look at Lead Source, built for the way your business handles calls.