# Auto repair shops

> Connect repair and maintenance advertising with call requests and appointment follow-up. Explore the workflow with Lead Source.

Canonical page: https://getleadsource.io/use-cases/auto-repair/

For Auto repair shops

## Know which promotions bring the right shop inquiries.

Connect repair and maintenance advertising with call requests and appointment follow-up.

[Explore the walkthrough](https://getleadsource.io/demo/)[See the workflow](https://getleadsource.io/use-cases/auto-repair/#workflow)

Auto repair shops Illustrative journey

- 01 Source Brake-service promotion

- 02 Conversation Driver asks about availability

- 03 Next step Appointment callback requested

One inquiry. Its context stays connected.

[Your workflow](https://getleadsource.io/use-cases/auto-repair/#workflow)[What to reviewThe tools](https://getleadsource.io/use-cases/auto-repair/#review)[Common questions](https://getleadsource.io/use-cases/auto-repair/#questions)

Built around your day

### Start with the way you work.

A caller asking about an oil change is different from one describing an unfamiliar mechanical problem. Keep campaign context with the conversation so your shop can understand which promotions generate the services it wants to book.

01

#### Give promotions clear tracking

Separate service promotions where you need to compare their results. Keep the campaign name understandable to the person reviewing calls.

02

#### Review the request before following up

Read the lead information or available transcript so the service team knows what the driver asked about.

03

#### Distinguish inquiries from booked work

Record the next step and update outcomes after contact. A price question and a confirmed appointment should not be treated as the same result.

The question worth asking

### Did the promotion create an inquiry your shop could turn into an appointment?

Look at the service requested and the next step recorded by the team. Compare those outcomes with the campaign's call activity.

Bring these details into the review

01 Service requested

02 Appointment inquiries

03 Recorded follow-up outcomes

The tools behind the workflow

### Bring the right details together.

[Tracking numbersFind and manage US local and toll-free numbers for the campaigns, clients, and locations you track.Explore feature](https://getleadsource.io/features/tracking-numbers/)[Lead management & outcomesOrganize people, custom lead details, follow-up stages, and recorded outcomes alongside call activity.Explore feature](https://getleadsource.io/features/lead-management/)[Callbacks & appointmentsOrganize callbacks, follow-up tasks, and appointments around the inquiry that started them.Explore feature](https://getleadsource.io/features/callbacks-appointments/)

Before you start

### A few useful details.

Fit the setup to your actual campaigns, receiving team, and follow-up process.

Does Lead Source replace a shop scheduling system? +

It helps organize callbacks and appointment-related follow-up around leads. Review any separate scheduling or shop-management requirements with your team.

How should auto repair shops judge campaign performance? +

Use the source, connection result, and the outcome your team records together. Review real conversations before treating every incoming call as the same kind of opportunity.

[Explore all use cases](https://getleadsource.io/use-cases/)[Browse all features](https://getleadsource.io/features/)[Compare platforms](https://getleadsource.io/compare/)

Meet your next growth tool

### Let’s connect the dots on your calls.

Get an early look at Lead Source, built for the way your business handles calls.

[Explore the walkthrough](https://getleadsource.io/demo/)[Explore the platform](https://getleadsource.io/platform/)