# Sensitive information redaction > Apply transcript redaction controls to remove supported sensitive information from conversation text. Explore the workflow with Lead Source. Canonical page: https://getleadsource.io/features/transcript-redaction/ [Sensitive information redaction Keep sensitive details out of the saved transcript. Apply transcript redaction controls to remove supported sensitive information from conversation text. Explore the walkthrough](https://getleadsource.io/features/#workspace)[See pricing](https://getleadsource.io/pricing/) Teams & data controls · Built for US call workflows Lead Source Illustrative example 01 Choose the policy 02 Process and inspect 03 Review downstream handling Sensitive information redaction Original text Sensitive payment detail spoken Transcript Supported detail removed Audio Managed separately ### Choose the policy Review the supported sensitive-information controls for transcripts. Sensitive information redaction Original text Sensitive payment detail spoken Transcript Supported detail removed Audio Managed separately ### Process and inspect Check a sample transcript to understand the resulting text. Sensitive information redaction Original text Sensitive payment detail spoken Transcript Supported detail removed Audio Managed separately ### Review downstream handling Confirm how recordings, reports, and connected tools handle the related information. Explore the steps above. Sample details show the workflow, not a live account. [What you can do](https://getleadsource.io/features/transcript-redaction/#capabilities)[The workflow](https://getleadsource.io/features/transcript-redaction/#workflow)[Common questions](https://getleadsource.io/features/transcript-redaction/#questions)[Related features](https://getleadsource.io/features/transcript-redaction/#related) Teams & data controls ### What changes in your day. A useful call review rarely needs a customer's full card number. Redaction helps reduce the sensitive information retained in transcript text while keeping the surrounding conversation available for review. 01 #### Focus on the transcript The redaction workflow applies to text. Keep this distinct from the original recording, where the spoken information may still be present. 02 #### Reduce what is carried forward Apply the available redaction policy before transcript information is saved or passed through supported downstream workflows. 03 #### Review the complete data path Check recordings, exports, and connected systems separately. Removing text in one place does not mean every copy of the conversation has been changed. From setup to review ### Put it to work. - 01 #### Choose the policy Review the supported sensitive-information controls for transcripts. - 02 #### Process and inspect Check a sample transcript to understand the resulting text. - 03 #### Review downstream handling Confirm how recordings, reports, and connected tools handle the related information. A closer look ### Useful answers before you start. Explore the workflow above, then bring your own requirements to an early-access conversation. Will this remove words from the recording? + No. Transcript redaction changes text, not the audio recording. Apply separate recording access and retention controls as appropriate. Will it catch every possible sensitive detail? + Do not assume perfect detection. Review the supported rules and test representative conversations, especially before relying on redaction in a sensitive workflow. Connect the next step ### Works with the rest of your call workflow. [Data retention controlsSet retention rules for recordings, transcripts, and messages around your operational needs.Explore feature](https://getleadsource.io/features/data-retention/)[Call transcriptionReview English call transcripts alongside recordings, source information, and the call outcome.Explore feature](https://getleadsource.io/features/transcripts/)[Team roles & permissionsInvite teammates and control who can view or change information in each account.Explore feature](https://getleadsource.io/features/team-permissions/) [Browse all features](https://getleadsource.io/features/)[Find your use case](https://getleadsource.io/use-cases/)[Compare platforms](https://getleadsource.io/compare/) Meet your next growth tool ### Let’s connect the dots on your calls. Get an early look at Lead Source, built for the way your business handles calls. [Explore the walkthrough](https://getleadsource.io/demo/)[Explore the platform](https://getleadsource.io/platform/)