# Two-way text messaging > Review incoming texts and follow up with leads who have given permission to receive messages. Explore the workflow with Lead Source. Canonical page: https://getleadsource.io/features/text-messaging/ [Two-way text messaging Keep the conversation going between calls. Review incoming texts and follow up with leads who have given permission to receive messages. Explore the walkthrough](https://getleadsource.io/features/#calling)[See pricing](https://getleadsource.io/pricing/) Call handling · Built for US call workflows Lead Source Illustrative example 01 Prepare the service 02 Review the inquiry 03 Reply with a useful next step Two-way text messaging - Incoming message Can we arrange a callback? - Preference Text contact permitted - Response Callback time confirmed ### Prepare the service Check the number's texting setup and complete any required carrier registration. Two-way text messaging - Incoming message Can we arrange a callback? - Preference Text contact permitted - Response Callback time confirmed ### Review the inquiry Read the message and confirm the person's contact permissions. Two-way text messaging - Incoming message Can we arrange a callback? - Preference Text contact permitted - Response Callback time confirmed ### Reply with a useful next step Send the appropriate response and keep the follow-up with the lead. Explore the steps above. Sample details show the workflow, not a live account. [What you can do](https://getleadsource.io/features/text-messaging/#capabilities)[The workflow](https://getleadsource.io/features/text-messaging/#workflow)[Common questions](https://getleadsource.io/features/text-messaging/#questions)[Related features](https://getleadsource.io/features/text-messaging/#related) Call handling ### What changes in your day. A customer may miss a call but respond to a short message. Keep texts close to the lead and its conversation history, with the person's contact preferences visible to the team. 01 #### Read messages with their context Review incoming texts alongside the related lead activity. Understand the request before deciding whether a reply, a call, or another follow-up is appropriate. 02 #### Respect the person's choice The texting workflow handles opt-out and opt-in messages such as STOP and START. Permission and do-not-contact checks remain part of sending. 03 #### Prepare the number for texting Use a texting-capable number and complete the required carrier setup. Having a tracking number does not by itself mean it is ready for every messaging use. From setup to review ### Put it to work. - 01 #### Prepare the service Check the number's texting setup and complete any required carrier registration. - 02 #### Review the inquiry Read the message and confirm the person's contact permissions. - 03 #### Reply with a useful next step Send the appropriate response and keep the follow-up with the lead. A closer look ### Useful answers before you start. Explore the workflow above, then bring your own requirements to an early-access conversation. Does buying a number complete texting registration? + No. Carrier registration and number readiness are separate setup steps. Check the service before sending business texts. Can someone stop receiving texts? + Yes. Opt-out messages such as STOP are handled by the texting workflow. Your team should also respect the permission and do-not-contact information recorded for the lead. Connect the next step ### Works with the rest of your call workflow. [Lead management & outcomesOrganize people, custom lead details, follow-up stages, and recorded outcomes alongside call activity.Explore feature](https://getleadsource.io/features/lead-management/)[Callbacks & appointmentsOrganize callbacks, follow-up tasks, and appointments around the inquiry that started them.Explore feature](https://getleadsource.io/features/callbacks-appointments/)[Browser callingCall a lead from your computer using its microphone and a number owned by your account.Explore feature](https://getleadsource.io/features/browser-calling/) [Browse all features](https://getleadsource.io/features/)[Find your use case](https://getleadsource.io/use-cases/)[Compare platforms](https://getleadsource.io/compare/) Meet your next growth tool ### Let’s connect the dots on your calls. Get an early look at Lead Source, built for the way your business handles calls. [Explore the walkthrough](https://getleadsource.io/demo/)[Explore the platform](https://getleadsource.io/platform/)