# Spam call screening

> Review incoming caller checks and use account-level filtering to hold back calls flagged as spam. Explore the workflow with Lead Source.

Canonical page: https://getleadsource.io/features/spam-screening/

[Spam call screening
Check the caller before your team picks up.
Review incoming caller checks and use account-level filtering to hold back calls flagged as spam.

Explore the walkthrough](https://getleadsource.io/features/#intelligence)[See pricing](https://getleadsource.io/pricing/)

Conversation intelligence · Built for US call workflows

Lead Source Illustrative example

01 Review the account setting 02 Inspect a screened call 03 Monitor the results

Spam call screening

- Incoming call Caller checks run

- Screening result Spam indicators found

- Review Filter decision and usage visible

### Review the account setting

Choose how the spam filter should handle flagged callers.

Spam call screening

- Incoming call Caller checks run

- Screening result Spam indicators found

- Review Filter decision and usage visible

### Inspect a screened call

Open the call's checks and see the available caller information.

Spam call screening

- Incoming call Caller checks run

- Screening result Spam indicators found

- Review Filter decision and usage visible

### Monitor the results

Review blocked calls and usage before changing the filter's sensitivity.

Explore the steps above. Sample details show the workflow, not a live account.

[What you can do](https://getleadsource.io/features/spam-screening/#capabilities)[The workflow](https://getleadsource.io/features/spam-screening/#workflow)[Common questions](https://getleadsource.io/features/spam-screening/#questions)[Related features](https://getleadsource.io/features/spam-screening/#related)

Conversation intelligence

### What changes in your day.

Unwanted calls consume attention before anyone can judge the inquiry. Lead Source checks incoming callers before routing and gives owners and admins control over the account's spam filter.

01

#### Screen before routing

Incoming calls receive caller checks before ringing a destination. The call details keep the available screening results available for review.

02

#### Choose the filter setting

Owners and admins can manage the spam filter in account settings. Choose a level that fits your tolerance for unwanted calls and review the impact.

03

#### See the cost and the result

Call checks appear in usage so your team can see their cost. Review blocked calls as well as accepted ones rather than assuming screening is infallible.

From setup to review

### Put it to work.

- 01

#### Review the account setting

Choose how the spam filter should handle flagged callers.

- 02

#### Inspect a screened call

Open the call's checks and see the available caller information.

- 03

#### Monitor the results

Review blocked calls and usage before changing the filter's sensitivity.

A closer look

### Useful answers before you start.

Explore the workflow above, then bring your own requirements to an early-access
conversation.

Can spam screening make mistakes? +

Yes. Caller-check results can be incomplete or wrong. Review screening outcomes and your filter setting when investigating a blocked call.

Are caller checks free? +

Caller checks are recorded as billed usage. Review the account's Usage page for the checks performed and their cost; they are separate from simply counting call minutes.

Connect the next step

### Works with the rest of your call workflow.

[Unwanted caller blockingManage suppression rules by phone number, ZIP code, or tag and check whether a caller is allowed.Explore feature](https://getleadsource.io/features/caller-blocking/)[Usage & costsReview usage for numbers, minutes, texts, and caller checks with the charges attached.Explore feature](https://getleadsource.io/features/usage-costs/)[Call routingSend callers to the right team with direct, priority, round-robin, and weighted call routing.Explore feature](https://getleadsource.io/features/call-routing/)

[Browse all features](https://getleadsource.io/features/)[Find your use case](https://getleadsource.io/use-cases/)[Compare platforms](https://getleadsource.io/compare/)

Meet your next growth tool

### Let’s connect the dots on your calls.

Get an early look at Lead Source, built for the way your business handles calls.

[Explore the walkthrough](https://getleadsource.io/demo/)[Explore the platform](https://getleadsource.io/platform/)
