# Geographic targeting & call caps

> Apply location, operating-hour, and capacity requirements before choosing a receiving buyer. Explore the workflow with Lead Source.

Canonical page: https://getleadsource.io/features/geographic-targeting/

[Geographic targeting & call caps
Match the call to the buyer's real capacity.
Apply location, operating-hour, and capacity requirements before choosing a receiving buyer.

Explore the walkthrough](https://getleadsource.io/features/#partners)[See pricing](https://getleadsource.io/pricing/)

Pay per call · Built for US call workflows

Lead Source Illustrative example

01 Define coverage 02 Set capacity and hours 03 Test the match

Geographic targeting & call caps

- Location ZIP within coverage

- Capacity Daily limit not reached

- Decision Buyer eligible for routing

### Define coverage

Set the locations and service requirements for the relationship.

Geographic targeting & call caps

- Location ZIP within coverage

- Capacity Daily limit not reached

- Decision Buyer eligible for routing

### Set capacity and hours

Record when calls are accepted and the relevant call limits.

Geographic targeting & call caps

- Location ZIP within coverage

- Capacity Daily limit not reached

- Decision Buyer eligible for routing

### Test the match

Review an eligible example and a call that should fall outside the rules.

Explore the steps above. Sample details show the workflow, not a live account.

[What you can do](https://getleadsource.io/features/geographic-targeting/#capabilities)[The workflow](https://getleadsource.io/features/geographic-targeting/#workflow)[Common questions](https://getleadsource.io/features/geographic-targeting/#questions)[Related features](https://getleadsource.io/features/geographic-targeting/#related)

Pay per call

### What changes in your day.

A buyer may serve the right trade but the wrong ZIP code, or have no room for another call today. Eligibility checks help keep those practical limits in the routing decision.

01

#### Match the service area

Use the available location information and configured coverage rules. A buyer should receive calls that fit the service area it agreed to handle.

02

#### Respect hours and capacity

Apply the operating schedule and call caps configured for the workflow. A high bid is not useful if the receiving business cannot accept the call.

03

#### Review why a buyer was excluded

Inspect the eligibility result when a call does not reach the buyer you expected. Coverage, limits, and funding can each affect the outcome.

From setup to review

### Put it to work.

- 01

#### Define coverage

Set the locations and service requirements for the relationship.

- 02

#### Set capacity and hours

Record when calls are accepted and the relevant call limits.

- 03

#### Test the match

Review an eligible example and a call that should fall outside the rules.

A closer look

### Useful answers before you start.

Explore the workflow above, then bring your own requirements to an early-access
conversation.

Can a buyer be skipped even if it offers a high price? +

Yes. Coverage, hours, caps, and other eligibility conditions still matter. Pricing is only one part of deciding where the call can go.

Is a caller's area code always their service location? +

No. People can keep phone numbers when they move. Use the location information appropriate to the workflow rather than assuming an area code proves the service address.

Connect the next step

### Works with the rest of your call workflow.

[Call routingSend callers to the right team with direct, priority, round-robin, and weighted call routing.Explore feature](https://getleadsource.io/features/call-routing/)[Real-time biddingRequest bids from connected buyers and review how a call is matched to an eligible offer.Explore feature](https://getleadsource.io/features/real-time-bidding/)[Buyer balances & credit limitsReview buyer funds and credit limits as part of the commercial call workflow.Explore feature](https://getleadsource.io/features/buyer-balances/)

[Browse all features](https://getleadsource.io/features/)[Find your use case](https://getleadsource.io/use-cases/)[Compare platforms](https://getleadsource.io/compare/)

Meet your next growth tool

### Let’s connect the dots on your calls.

Get an early look at Lead Source, built for the way your business handles calls.

[Explore the walkthrough](https://getleadsource.io/demo/)[Explore the platform](https://getleadsource.io/platform/)
