# Call recording > Review recorded calls with their campaign, routing details, and saved outcomes. Explore the workflow with Lead Source. Canonical page: https://getleadsource.io/features/call-recording/ [Call recording Hear what happened after the ad worked. Review recorded calls with their campaign, routing details, and saved outcomes. Explore the walkthrough](https://getleadsource.io/features/#intelligence)[See pricing](https://getleadsource.io/pricing/) Conversation intelligence · Built for US call workflows Lead Source Illustrative example 01 Set the recording preferences 02 Open a recorded call 03 Use what you learned Conversation review Caller “I need a repair. Could someone call me back about an estimate?” Source Spring search campaign ### Set the recording preferences Choose the recording behavior and notices appropriate to the call workflow. Conversation review Caller “I need a repair. Could someone call me back about an estimate?” Conversation Repair estimate request ### Open a recorded call Find the call by campaign or date and review its available audio. Conversation review Caller “I need a repair. Could someone call me back about an estimate?” Review Outcome saved with call ### Use what you learned Record the outcome or a follow-up based on the conversation. Explore the steps above. Sample details show the workflow, not a live account. [What you can do](https://getleadsource.io/features/call-recording/#capabilities)[The workflow](https://getleadsource.io/features/call-recording/#workflow)[Common questions](https://getleadsource.io/features/call-recording/#questions)[Related features](https://getleadsource.io/features/call-recording/#related) Conversation intelligence ### What changes in your day. Call totals tell you how often the phone rang. Recordings help you understand the request, how it was handled, and what the next step should be. Keep that review connected to the campaign that brought the person to you. 01 #### Listen in context Open an available recording from the call details. Review the source, duration, and receiving destination alongside the conversation. 02 #### Give feedback on specific moments Use the actual conversation when discussing lead quality or how an inquiry was handled. A concrete example is more useful than guessing from call length. 03 #### Control how recordings are handled Review recording preferences, access, and retention settings around your workflow. Recording notices and permissions should match how your business operates. From setup to review ### Put it to work. - 01 #### Set the recording preferences Choose the recording behavior and notices appropriate to the call workflow. - 02 #### Open a recorded call Find the call by campaign or date and review its available audio. - 03 #### Use what you learned Record the outcome or a follow-up based on the conversation. A closer look ### Useful answers before you start. Explore the workflow above, then bring your own requirements to an early-access conversation. Is every incoming call guaranteed to have a recording? + No. Availability depends on recording settings and successful call processing. Call history and routing details can still help explain a call when audio is unavailable. Can sensitive audio be automatically removed? + Transcript redaction and audio redaction are different. Lead Source's transcript controls do not mean sensitive words are removed from the recording itself. Connect the next step ### Works with the rest of your call workflow. [Call transcriptionReview English call transcripts alongside recordings, source information, and the call outcome.Explore feature](https://getleadsource.io/features/transcripts/)[AI transcript analysisCheck call transcripts automatically, review supporting quotes, and add a human assessment.Explore feature](https://getleadsource.io/features/ai-transcript-analysis/)[Data retention controlsSet retention rules for recordings, transcripts, and messages around your operational needs.Explore feature](https://getleadsource.io/features/data-retention/) [Browse all features](https://getleadsource.io/features/)[Find your use case](https://getleadsource.io/use-cases/)[Compare platforms](https://getleadsource.io/compare/) Meet your next growth tool ### Let’s connect the dots on your calls. Get an early look at Lead Source, built for the way your business handles calls. [Explore the walkthrough](https://getleadsource.io/demo/)[Explore the platform](https://getleadsource.io/platform/)