# Call qualification & disputes > Apply commercial call rules and review disputed outcomes against the call details and agreed terms. Explore the workflow with Lead Source. Canonical page: https://getleadsource.io/features/call-qualification/ [Call qualification & disputes Make the call decision reviewable. Apply commercial call rules and review disputed outcomes against the call details and agreed terms. Explore the walkthrough](https://getleadsource.io/features/#partners)[See pricing](https://getleadsource.io/pricing/) Pay per call · Built for US call workflows Lead Source Illustrative example 01 Set the qualification rules 02 Review the delivered call 03 Resolve a challenged outcome Call qualification & disputes - Call Delivered to receiving buyer - Rule Commercial criteria evaluated - Review Evidence and adjustment history ### Set the qualification rules Connect the campaign's conditions with the commercial terms. Call qualification & disputes - Call Delivered to receiving buyer - Rule Commercial criteria evaluated - Review Evidence and adjustment history ### Review the delivered call Check the result and the underlying call details. Call qualification & disputes - Call Delivered to receiving buyer - Rule Commercial criteria evaluated - Review Evidence and adjustment history ### Resolve a challenged outcome Record the review and any appropriate financial correction. Explore the steps above. Sample details show the workflow, not a live account. [What you can do](https://getleadsource.io/features/call-qualification/#capabilities)[The workflow](https://getleadsource.io/features/call-qualification/#workflow)[Common questions](https://getleadsource.io/features/call-qualification/#questions)[Related features](https://getleadsource.io/features/call-qualification/#related) Pay per call ### What changes in your day. A connected call is not automatically a payable call. Qualification brings the campaign's requirements into the decision, while dispute handling gives your team a way to review a result that has been challenged. 01 #### Use the agreed criteria Apply the commercial rules configured for the campaign, such as duration or repeat-caller conditions. Keep the definition of a qualified call consistent with the offer. 02 #### Keep evidence close to the decision Review the call timeline, available recording, and transcript alongside the result. Use the actual conversation when the reason for qualification is unclear. 03 #### Carry corrections into the financial record A reviewed change can affect what the call earned. Keep adjustments connected to the original transaction so invoices and payouts remain explainable. From setup to review ### Put it to work. - 01 #### Set the qualification rules Connect the campaign's conditions with the commercial terms. - 02 #### Review the delivered call Check the result and the underlying call details. - 03 #### Resolve a challenged outcome Record the review and any appropriate financial correction. A closer look ### Useful answers before you start. Explore the workflow above, then bring your own requirements to an early-access conversation. Is a long call automatically a good lead? + No. Duration can be one condition, but the agreed rules and the actual inquiry still matter. Conversation quality and commercial qualification answer different questions. Can a qualification result affect money already recorded? + A reviewed correction may require an adjustment. Use the financial workflow to keep the correction linked to the call rather than silently changing an unrelated total. Connect the next step ### Works with the rest of your call workflow. [Lead scoring & quality rulesUse conversation rules and scores to help your team review the quality of incoming leads.Explore feature](https://getleadsource.io/features/lead-scoring/)[Offers & payout termsDefine the accepted calls, buyer prices, and publisher earnings behind a campaign.Explore feature](https://getleadsource.io/features/offers-terms/)[Buyer invoicingCreate buyer invoices, review payment status, and keep adjustments connected to the underlying calls.Explore feature](https://getleadsource.io/features/buyer-invoicing/) [Browse all features](https://getleadsource.io/features/)[Find your use case](https://getleadsource.io/use-cases/)[Compare platforms](https://getleadsource.io/compare/) Meet your next growth tool ### Let’s connect the dots on your calls. Get an early look at Lead Source, built for the way your business handles calls. [Explore the walkthrough](https://getleadsource.io/demo/)[Explore the platform](https://getleadsource.io/platform/)